Effective 1st August 2011, all visa applicants must book an appointment, submit all the required documentation and seek responses to their queries with VFS Global.

VFS Global will operate a dedicated Italy Visa Application Centre at Office Suite Building, B wing, 3rd floor, next to Nimrod, opposite St. Francis Xavier Catholic Church, Parklands Road, P.O. Box 25180 - 00100 Nairobi, from Monday to Friday between 8.00 a.m. and 3.30 p.m..

Moreover on the same date the call centre at the number (+254)(0)20.2362528, the email info.itke@vfshelpline.com and the web site www.vfsglobal.com/italy/kenya will be operating to seek information.

All decisions on the visa applications will still be taken by the Embassy.

The turn-around time for the visa application submitted at the Italy Visa Application Centre will be 7 - 10 working says under normal circumstances.

Applicants are required to pay the visa fees and the VFS Global service charges at the Italy Visa Application Centre.